Privacy Policy
Last updated: [PLACEHOLDER: date]
Internal note (remove before publishing): This page contains placeholder content and has not been legally reviewed. Every field marked [PLACEHOLDER] must be replaced with real company data. The text should be reviewed by a lawyer qualified in German/EU law before this goes live.
1. Who we are
This website is operated by [PLACEHOLDER: full legal company name], [PLACEHOLDER: registered address], [PLACEHOLDER: country] ("Arkroot," "we," "us"). For questions about this policy or your personal data, contact us at [PLACEHOLDER: privacy contact email].
2. What data we collect
When you submit our contact form, we collect the information you provide: name, email address, company name, country, service of interest, project description, budget range, timeline, and an optional link. We do not collect this data through any other form on the site. Our hosting provider's standard server logs may record technical data such as IP address and browser type for security and operational purposes — [PLACEHOLDER: confirm retention period and whether any analytics or tracking tool is in use].
3. How we use your data
We use the information submitted through the contact form solely to respond to your inquiry, prepare a quote, and, if you become a client, to deliver our services and communicate about the engagement. We do not sell personal data, and we do not use it for advertising purposes.
4. Legal basis for processing (GDPR)
Where the GDPR applies, we process contact form data on the basis of your consent (Art. 6(1)(a) GDPR), given when you submit the form, and/or our legitimate interest in responding to business inquiries (Art. 6(1)(f) GDPR). If we enter into a contract with you, we process data on the basis of Art. 6(1)(b) GDPR.
5. Where your data is sent
Contact form submissions are sent by email to our team and are not stored in a separate database by this website. [PLACEHOLDER: confirm the mail server / hosting provider and its location, and whether that involves a transfer of data outside the EU/EEA requiring additional safeguards under Art. 44–49 GDPR].
6. How long we keep your data
[PLACEHOLDER: define a specific retention period for contact form emails and, separately, for client/contract data — e.g. inquiry emails deleted after X months if no engagement follows; client data retained per statutory record-keeping requirements].
7. Your rights
Under the GDPR, you have the right to access, correct, or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority — in Germany, [PLACEHOLDER: name of the responsible Landesdatenschutzbehörde based on company registered address]. To exercise any of these rights, contact us at [PLACEHOLDER: privacy contact email].
8. Cookies
For details on cookies and similar technologies used on this site, see our Cookie Policy.
9. Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.